Blogs
Enhancing E-Learning with AgentForce and StreamForce
In the rapidly evolving world of e-learning, technology plays a crucial role in delivering effective and engaging educational experiences. One of the standout tools making waves in this sector is AgentForce—a powerful platform that leverages artificial intelligence to enhance customer[...]
Mastering Salesforce CPQ: Best Practices for Effective Administration
Salesforce CPQ (Configure, Price, Quote) is a powerful tool that enables businesses to streamline their quoting process, improve sales efficiency, and enhance customer experience. Administering Salesforce CPQ effectively requires a combination of technical expertise, strategic planning, and a deep understanding[...]
Navigating Success with Managed Services: A Comprehensive Guide
In today’s ever-evolving digital landscape, businesses are under constant pressure to innovate, optimize efficiency, and maintain a competitive edge. Amidst these challenges, the role of managed services has emerged as a beacon of support, offering a comprehensive suite of[...]
Transforming Berlitz: Streamlining Global Operations with a Unified 360-Degree View
In the constantly changing field of global education and cross-cultural services, Berlitz Corporation, a leader in language training and cultural consulting, faced significant operational challenges. With a presence in over 70 countries and customers in all segments, Berlitz needed[...]
Attending Dreamforce 2024: A Journey of Innovation, Networking, and AgentForce Excitement
I had the chance to attend Dreamforce this year, and it was a notable shift from my last visit about eight years ago. Dreamforce 2024 was a vibrant experience filled with innovation, networking, and excitement. As always, the event[...]
Transforming Sales Operations with StreamForce: A Success Story
In the ever-evolving world of educational technology, Newsela, a leader in K-12 and higher education content, faced significant challenges in managing their sales operations. With a diverse product range and a complex sales process, they needed a streamlined solution[...]
Why Higher Ed is Moving to Salesforce Education Cloud and Education Data Architecture — and How StreamForce Can Help
The higher education landscape is rapidly changing, driven by technological advancements and evolving student expectations. Institutions are increasingly turning to Salesforce Education Cloud and Education Data Architecture (EDA) to modernize their operations and enhance student experiences. This shift not only[...]
