ensuring customer retention.

deliver comprehensive customer support across various channels

StreamForce, a certified Salesforce Service Cloud implementation partner, offers exceptional support to businesses, optimizing its capabilities to provide comprehensive, self-service solutions.

automated workflows, AI-powered suggestions.

efficient customer service management

Service Cloud offers a comprehensive suite of tools for efficient customer service management, including case management, a knowledge base, and omnichannel support. StreamForce specializes in configuring Service Cloud to handle various channels, ensuring customers have the flexibility to reach their service team in the most convenient manner. Service Cloud enhances agent productivity with automated workflows, AI-powered suggestions, and customizable features.

  • Comprehensive Customer Support Tools

  • Self-Service Capabilities

  • Enhanced Agent Productivity

  • Scalability and Customization

How Service Cloud supports your business

Agents utilize a single platform to manage a comprehensive knowledge base, enhancing efficiency and productivity in resolving customer issues.

Centralized Case Management
Enhanced Agent Productivity
Comprehensive Knowledge Base with Self-Service Communities
Personalized Customer Experiences

Success stories