A SUCCESS STORY OF SEAMLESS INTEGRATIONS AND OPTIMIZED WORKFLOWS
Partnering with SFA as a managed services provider, we provided a comprehensive range of services across Salesforce and Enterprise Application Integration (EAI), utilizing various SaaS tools to support the entire Sales to Order to Cash process.
- SalesForce Sales Cloud
- Invoiced.com
- Workato
- Invision Community
- Sage Intacct
- MapYourShow
The Challenge
- Over time, unnecessary complexity has been introduced and accumulated in the existing synchronization processes, making them fragile and challenging to maintain.
- Additionally, there’s a need to integrate newly introduced SaaS applications.
- Optimize the system to reduce compute requirements and enhance overall performance.
The Solution
- Refactored complex business processes to enable seamless integration of newly introduced SaaS applications.
- Refactored/Optimized the existing Workato implementation to substantially decrease compute requirements and enhance performance.
The Outcome
- Streamlined Business Processes
- Enhanced System maintainability resulting ease of implementing new features.
- Lesser monitoring efforts. Auto-mailer for issues needing human intervention.
- Processes are much more resilient. Compute requirements reduced drastically resulting significant cost savings.
Services Provided
- Leveraging the Workato Automation Tool complex processes are seamlessly integrated across multiple SaaS applications, including Salesforce, Sage Intacct, Stripe, Invoiced.com, Invision Community, and MapYourShow.