• I want to send this email to say how thankful I am of you and the entire SFS team. The work StreamForce has done to integrate Salesforce with all our other systems has made a tremendous impact. I extend my heartfelt appreciation to each SFS team member for their passion and excellent work, positioning our organization for continued success. Thanks again, and I’m looking forward to a continued partnership.

    Anthony Leon

    Vice President IT, Specialty Food Association

  • The Specialty Food Association (SFA) is a membership-based organization that promotes the growth and success of the specialty food industry. It provides resources, education, and networking opportunities to food producers, retailers, distributors, and other industry professionals. SFA is known for organizing the annual Fancy Food Shows, which showcase innovative products and trends in the specialty food market. The association also offers programs for marketing, business development, and product innovation, helping members expand their reach and thrive in the competitive food industry.

As a managed services provider partnering with SFA, we provided a comprehensive range of services across Salesforce and Enterprise Application Integration (EAI), utilizing various SaaS tools to support the entire Sales-to-Order-to-Cash process.

Included Services

Challenges

  • Over time, unnecessary complexity has been introduced and accumulated in the existing synchronization processes, making them fragile and challenging to maintain.
  • Additionally, there’s a need to integrate newly introduced SaaS applications.
  • Optimize the system to minimize computational requirements and improve overall performance.

Solutions

  • Refactored complex business processes to enable seamless integration of newly introduced SaaS applications.
  • Refactored/Optimized the existing Workato implementation to decrease compute requirements and enhance performance substantially.

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Outcomes

Streamlined Business Processes.

Enhanced System maintainability resulting in ease of implementing new features.

Lesser monitoring efforts. Auto-mailer for issues needing human intervention.

Processes are much more resilient. The compute requirements were drastically reduced, resulting in significant cost savings.

Success stories