Dealerware – Revenue CloudAutomobile & Dealer Management
Dealerware provides advanced fleet management services that cater to modern retailers. By leveraging cutting-edge technology, our solution enables dealerships to optimize their programs, minimize costs, and enhance the customer experience. Say goodbye to manual expense management and paperwork – Dealerware automates the most time-consuming tasks related to loaner cars and other fleet services.
- Austin, TX
- 120+ employees
- Enterprise software
Services Provided
- Enterprise Services
- Revenue Cloud – SF & NetSuite/ Suite Billing
- Integration
- Slow Billing Process, it took Dealerware two full days each month to complete billing. And this would often put a strain on their customer relationships—dealerships want to be able to close their books in a timely manner, which meant any delays in invoices decreased customer satisfaction
- Customer experience friction due to delays in generating invoice & submission, errors in invoice amounts and sometimes dupe invoices
- High software and maintenance costs, effort needed to adopt process change was significant
- Legacy systems not scalable for the growing business
- Manual Processes
- Automate and streamline Opportunity to Revenue Process
- Salesforce – trusted source of customer data
- Re-design and Optimize Usage based pricing model in Suite Billing
- Improved Customer experience and satisfaction
- Faster invoice processing gives customers ample time to close their books and the new, usage-based pricing model offers more transparency into how that invoice was generated. In short, The solution allows for “less manual intervention and more speed, with accuracy