The Nonprofit industry is one of the highest growing industries in the United States. In fact, over the past 15 years, employment in the Nonprofit sector has grown by 33%. During that same period, employment in the private sector only grew by 9%. To meet the growing demand of Nonprofit businesses, its employees, and its generous donors, Salesforce offers a Salesforce offering deemed Nonprofit Success Pack (NPSP). While NPSP is a relatively new offering from Salesforce, its importance, its value, and its reach is quite large.
In today’s rapidly changing world, nonprofits face the same need for data security, agility, and insights as any other industry. This is where Salesforce Nonprofit Success Pack (NPSP) steps in to empower nonprofit organizations with the tools they need to thrive.
Whether you are the owner of a nonprofit, an employee of a nonprofit organization, or a donor to nonprofit organizations which you believe in, Salesforce NPSP is for you. At StreamForce Solutions, we are proud to be a Salesforce Partner who has helped many organizations implement NPSP into their technical infrastructure and their Salesforce ecosystems. We welcome the opportunity to help maximize your Nonprofit technical infrastructure.
Salesforce NPSP: A Single Source of Truth
Salesforce NPSP is a comprehensive platform tailored specifically for nonprofit organizations. It provides a centralized repository for structured and unstructured data, including Personally Identifiable Information (PII). With Salesforce NPSP, nonprofits can harness the power of AI to gain deeper insights from their data, helping them make informed decisions and uncover new opportunities at scale.
StreamForce Solutions: Your Partner in Nonprofit Transformation StreamForce Solutions is a trusted Salesforce partner with a proven track record of helping nonprofit organizations make the most of their Salesforce investments. With a focus on modernization, automation, and personalization, StreamForce Solutions offers a range of services to propel nonprofits into the future.
Salesforce NPSP Key Features
- Donor Management: Streamline fundraising efforts with NPSP’s donor management capabilities. Track donations, pledges, grants, and segment donors for targeted outreach. Create customizable donation forms for online fundraising campaigns.
- Constituent Management: NPSP allows nonprofits to manage their contacts, donors, volunteers, and program beneficiaries in a centralized database. It provides a 360-degree view of each constituent, helping organizations personalize their interactions.
- Engagement Tracking: Monitor and measure engagement with constituents through email marketing, event management, and social media integration. Track interactions and engagement levels to refine outreach strategies.
- Grant Management: Simplify the grant application and management process. NPSP assists nonprofits in identifying grant opportunities, managing applications, and tracking reporting requirements, ensuring compliance and transparency.
- Volunteer Management: Recruit, schedule, and track volunteers efficiently. NPSP helps organizations engage volunteers in their mission by matching skills and interests with volunteer opportunities.
- Analytics and Reporting: Generate insightful reports and dashboards to visualize performance, track outcomes, and make data-driven decisions. Understand your organization’s impact and identify areas for improvement.
- Automation and Workflow: Automate routine tasks and processes, such as donation acknowledgments and event registration, to save time and reduce manual effort.
- Integration: Seamlessly integrate with third-party applications and services, expanding the functionality of NPSP and ensuring data consistency across platforms.
- Security and Compliance: Salesforce’s robust security features protect sensitive donor and constituent data, ensuring compliance with data privacy regulations like GDPR and CCPA.
- Customization: Tailor NPSP to fit your nonprofit’s unique needs with customizable fields, objects, and workflows. Adapt the CRM to your specific programs and fundraising strategies.
Salesforce NPSP Use Cases
- Integrate NPSP with your website’s donation page to track and manage donor information.
- Capture donor details, including contact information and giving history, directly from online donations.
- Use NPSP to segment and personalize donor communication and acknowledgments.
- Allow constituents to update their contact information, preferences, and subscriptions through your website.
- Sync the changes with NPSP to maintain accurate donor and member records.
- If your nonprofit offers memberships or subscriptions, NPSP can help manage member data.
- Allow members to sign up, renew, or update their memberships through your website.
- Provide member-only content or access to your website based on NPSP data.
Grant and Fundraising Campaigns:
- Create dedicated website pages for fundraising campaigns or grant applications.
- Link these pages to NPSP to track contributions and grant applications.
- Provide progress updates and donor recognition on your website.
- Use NPSP to track volunteer information, skills, and availability.
- Allow volunteers to sign up for opportunities or shifts through your website.
- Send automated reminders and thank-you messages to volunteers based on NPSP data.
Analytics & Reporting:
- Use NPSP data to generate reports and dashboards that can be embedded on your website.
- Provide transparency by sharing financial, programmatic, and impact reports online.
- Share your nonprofit’s impact stories and outcomes on your website.
- Use NPSP data to generate real-time impact metrics and display them on your site.
- Build trust with donors by showcasing the results of their contributions.
Integration with Online Communities:
- Create an online community or forum for supporters on your website.
- Integrate NPSP data to identify and engage with your most active and passionate supporters.
Email Marketing and Communication:
- Integrate NPSP with email marketing tools and manage email campaigns.
- Collect email sign-ups on your website and automatically update NPSP records.
- Personalize email content based on donor or member data in NPSP.
- Promote events and fundraisers on your website.
- Use NPSP to manage event registrations and attendee information.
- Customize event registration forms on your website that sync with NPSP records.
Our Nonprofit Focused Offerings:
- Technical expertise to modernize and connect nonprofit organizations.
- Best practices for data storage, retrieval, and protection.
- Maximizing the efficiency of existing technical infrastructure.
Mergers and Acquisitions (M&A) Expertise:
- Smooth data and infrastructure migration during M&A activities.
- Technical M&A coaching to ensure industry best practices are followed.
- Leveraging M&A for scale and growth.
- White-glove managed services tailored to your needs.
- Salesforce release management to stay up to date.
- Onshore/Offshore models for cost reduction and enhanced customer satisfaction.
- Establishing a single source of truth for billing operations.
- Reducing manual data entry and system switching.
- Expert guidance for maximizing Salesforce Billing and CPQ solutions.
- Extensive experience in the nonprofit sector combined with expertise in Salesforce and industry-leading tools.
- Certified Salesforce AI partners.
- Strong domain knowledge with 360-degree modeling for patients.
- M&A expertise to guide nonprofits through growth and consolidation.
- Tech stack standardization for efficiency.
- Onshore/Offshore model for optimal ROI.
- Salesforce Health Checks to ensure you make the most of your Salesforce investment.
How StreamForce Solutions Can Help Your Nonprofit:
StreamForce Solutions offers a blend of onshore and offshore Salesforce consultants, ensuring flexibility to meet your unique needs. Our dedicated internal Salesforce Center of Excellence (CoE) keeps us at the forefront of all Salesforce initiatives, delivering the highest standard of service. As certified experts in Salesforce Managed Services, Health Cloud, CPQ, Billing, Data Cloud, and AI, we are your cost-effective, long-term partner. Join us in unlocking boundless possibilities for your nonprofit organization.
StreamForce Solutions and Salesforce NPSP Salesforce NPSP are driving a transformation in the nonprofit sector, enabling organizations to securely manage data, gain insights, and thrive in a rapidly changing world. Together, we empower nonprofits to continue making a positive impact on society.