TRANSFORMING OPERATIONS: A SUCCESS STORY OF SEAMLESS INTEGRATIONS AND OPTIMIZED WORKFLOWSTechnology
The Specialty Food Association (SFA) is a membership-based organization that promotes the growth and success of the specialty food industry. It provides resources, education, and networking opportunities to food producers, retailers, distributors, and other industry professionals. SFA is known for organizing the annual Fancy Food Shows, which showcase innovative products and trends in the specialty food market. The association also offers programs for marketing, business development, and product innovation, helping members expand their reach and thrive in the competitive food industry.
Project Overview
Partnering with SFA as a managed services provider, we provided a comprehensive range of services across Salesforce and Enterprise Application Integration (EAI), utilizing various SaaS tools to support the entire Sales to Order to Cash process.
- SalesForce Sales Cloud
- Invoiced.com
- Workato
- Invision Community
- Sage Intacct
- MapYourShow
- Stripe
The Challenge
- Over time, unnecessary complexity has been introduced and accumulated in the existing synchronization processes, making them fragile and challenging to maintain.
- Additionally, there’s a need to integrate newly introduced SaaS applications.
- Optimize the system to reduce compute requirements and enhance overall performance.
The Solution
- Refactored complex business processes to enable seamless integration of newly introduced SaaS applications.
- Refactored/Optimized the existing Workato implementation to substantially decrease compute requirements and enhance performance.
The Outcome
- Streamlined Business Processes
- Enhanced System maintainability resulting ease of implementing new features.
- Lesser monitoring efforts. Auto-mailer for issues needing human intervention.
- Processes are much more resilient. Compute requirements reduced drastically resulting significant cost savings.
Services Provided
- Leveraging the Workato Automation Tool complex processes are seamlessly integrated across multiple SaaS applications, including Salesforce, Sage Intacct, Stripe, Invoiced.com, Invision Community, and MapYourShow.
Customer Testimonials
