Responsibilities:
- Ensuring optimal performance of Salesforce systems and products.
- Upgrading and configuring Salesforce systems for optimized integration.
- Importing sales department leads, contacts, and other data.
- Maintaining the sales cloud, as well as building custom reports and dashboards.
- Documenting processes, including error reports and changes to field history tables.
- Preparing reports for sales and other departments.
- Managing all aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, sharing rules.
- Salesforce configuration changes, including (but not limited to): Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards and reports
- Sandbox environment management
- Identify and gather requirements, translating into best practice, scalable solutions with a focus on exceptional user experience
- Data management to improve Salesforce data quality, implementing rules and automation as needed
- Proactive system maintenance including Security Reviews, Release Updates, Health Check, and Optimizer.
Requirements:
- Experience in Sales cloud and CPQ Admin.
- Extensive experience in the administration and maintenance of Salesforce systems.
- Experience in performing Salesforce upgrades and ensuring successful integration.
- Exceptional ability to create and maintain Salesforce databases.
- In-depth knowledge of Salesforce products and their functionalities.
- Knowledge of importing sales data and generating Salesforce reports.
Qualifications and Background
- A bachelor’s degree in computer science or related field.
- 5-10 years of experience as a Salesforce administrator.