• Implemented data cleansing and enrichment solution.
• Enabled new Go-To-Market engine with end to end management of Leads, Optimized Opportunity Management and Forecasting, advanced CPQ/quoting capabilities (Asset/Subscriptions/Automated Renewals, sophisticated, yet flexible product pricing and bundle configuration, automated sales order/contract generation).
• Replaced data lake, ETL and reporting package with a lower cost BI solution to enable end users to build reports from a consistent data set.
• Refreshed Customer Community to increase Customer Self-Service/case deflection, including single sign on and chat capabilities.
• Implemented IPaaS solution to drive consistency in integrations of 15+ cloud solutions.

• Built the foundation to drive cross-functional collaboration.
• Created process uniformity for better predictability of results.
• Simpler, easier, faster Sales quoting.
• Greater efficiency for sellers, allowing them to focus on selling vs admin and “workaround” type activities.
• 360-degree view of the customer in SFDC.
• Upsells and cross-sells can be contracted anytime.
• Seamless integration between SFDC and intact.
• Streamlined the approval process including implementing DealDesk.
• Enabled success planning to monitor and track customer outcomes.
• Integrated project creation for implementation services and management.
• Streamlined ticket management processes with information sharing between applications.
• Greater data integrity and improved reporting, opening the door to more easily prospect and close new business, cross-sell products, and upsell into a larger portion of our current customers.

Testimonial : “Streamforce was the right partner in consolidating, streamlining our processes. They are customer-focused and allowed us to build a great foundation for us to grow our business efficiently. I highly recommend partnering with the team for all of your application and integration needs”.

• Enterprise Transformation Services
• M & A
• Customer 360